TextileHub privacy – Thewebhubinfo

App Name: Textilehub Company Name: Thewebhub Effective Date: 30 June 2026 Last Updated: 30 June 2026

1. Introduction

Thewebhub ("we," "us," or "our") operates the Textilehub mobile application (the "App"), available on Android and iOS. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data. It applies to all users of the App, whether businesses or individuals, primarily located in India.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.

2. Information We Collect

We collect the following categories of information to provide and improve our services:

2.1 Information You Provide Directly

• Name — to identify and personalize your account.

• Email Address — for account creation, login, and communication.

• Phone Number — for account verification and support (if applicable).

• Profile Information — such as profile photo, preferences, and other details you choose to add.

• Uploaded Files or Images — content you upload within the App (if applicable).

2.2 Information Collected Automatically

• Device Information — device model, operating system, unique device identifiers, and app version.

• IP Address — for security, fraud prevention, and approximate location.

• Usage Analytics — how you interact with the App, features used, and session duration.

• Crash Reports — diagnostic data to identify and fix technical issues.

• Push Notification Tokens — to deliver notifications to your device.

2.3 Information Collected With Your Permission

• Location Data — precise or approximate location, collected only with your explicit consent and used for location-based features and delivery or service-area functionality (if applicable).

3. How We Use Information

We use the information we collect for the following purposes:

• To create, manage, and authenticate your account.

• To provide, operate, and maintain the App's features and services.

• To personalize your experience and content.

• To communicate with you, including service updates, security alerts, and support responses.

• To send push notifications (where you have opted in).

• To analyze usage trends and improve App performance and features.

• To detect, prevent, and address technical issues, fraud, or security threats.

• To comply with legal obligations and enforce our terms.

Legal Basis for Processing (GDPR): Where applicable, we process your personal data on the basis of your consent, the performance of a contract (providing the App's services), our legitimate interests (improving and securing the App), and compliance with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• With Service Providers — trusted third parties who process data on our behalf (see Section 5).

• For Legal Reasons — when required by law, regulation, legal process, or enforceable governmental request.

• To Protect Rights and Safety — to enforce our terms, protect against fraud, or safeguard the rights, property, or safety of our users and the public.

• Business Transfers — in connection with a merger, acquisition, or sale of assets, where data may be transferred subject to this Privacy Policy.

• With Your Consent — in any other case where you have given us explicit permission.

5. Third-Party Services

The App uses the following third-party services that may collect and process information in accordance with their own privacy policies:

Service Purpose Privacy Policy

Firebase Authentication User login and account management https://firebase.google.com/support/privacy

Firebase Analytics Usage analytics and insights https://firebase.google.com/support/privacy

Firebase Crashlytics Crash reporting and diagnostics https://firebase.google.com/support/privacy

Firebase Cloud Messaging (FCM) Push notifications https://firebase.google.com/support/privacy

Google Sign-In Authentication via Google account https://policies.google.com/privacy

Supabase Database, storage, and backend services https://supabase.com/privacy

We encourage you to review the privacy policies of these third parties to understand how they handle your data.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS).

• Secure authentication and access controls.

• Restricted access to personal data on a need-to-know basis.

• Regular monitoring and security reviews.

Your data may be stored on servers operated by our service providers (such as Google Firebase and Supabase), which may be located in the United States and India.

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• For the duration your account remains active.

• As required to comply with legal, accounting, or regulatory obligations.

• As needed to resolve disputes and enforce our agreements.

When data is no longer required, we securely delete or anonymize it. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.

8. Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at info@thewebhubinfo.com, and we will take steps to delete such information promptly.

9. Your Rights (Access, Update, Delete Account/Data)

Depending on your jurisdiction (including under the GDPR, the Indian Digital Personal Data Protection Act, 2023, and other applicable laws), you have the following rights:

• Right to Access — request a copy of the personal data we hold about you.

• Right to Rectification — request correction of inaccurate or incomplete data.

• Right to Erasure — request deletion of your personal data and account.

• Right to Restrict or Object — limit or object to certain processing.

• Right to Data Portability — receive your data in a structured, machine-readable format.

• Right to Withdraw Consent — withdraw consent at any time, without affecting prior lawful processing.

Account and Data Deletion

You can request deletion of your account and associated personal data at any time by:

• Using the in-app account deletion option (if available), or

• Contacting our support team at info@thewebhubinfo.com with your request.

We will process verified deletion requests within 30 days, subject to any legal retention requirements.

To exercise any of these rights, contact us at info@thewebhubinfo.com. You also have the right to lodge a complaint with your local data protection authority.

10. Cookies and Tracking Technologies

The App and its third-party services (such as Firebase Analytics and Google Sign-In) may use cookies, SDKs, device identifiers, and similar tracking technologies to:

• Authenticate users and maintain sessions.

• Analyze usage and performance.

• Improve features and user experience.

You can manage tracking preferences through your device settings (for example, by limiting ad tracking or resetting your advertising identifier). Disabling certain technologies may affect App functionality.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States and India, where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses (SCCs) approved under the GDPR or equivalent legal mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy.

• Notify you through the App or via email where appropriate.

We encourage you to review this Privacy Policy periodically. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Company Name: Thewebhub

• Email: info@thewebhubinfo.com

(Short version for display inside the app's Settings page)

We respect your privacy. Here's a quick summary of how Textilehub handles your data:

• What we collect: Your name, email, phone number, profile details, device information, usage analytics, and crash reports. Location and uploaded files are collected only if you use those features.

• Why we collect it: To run your account, provide app features, improve performance, and keep the App secure.

• Who we share with: Trusted services like Firebase, Google Sign-In, and Supabase — we never sell your data.

• Your control: You can access, update, or delete your account and data anytime. To delete your account, use the in-app option or email info@thewebhubinfo.com.

• Security: Your data is encrypted in transit and protected with industry-standard safeguards.

For full details, please read our complete Privacy Policy or contact us at info@thewebhubinfo.com.

Last Updated: 30 June 2026